Terms and Conditions of Donkcord

Latest update: September 12, 2026

Introduction

These Terms govern the use of Donkcord, and any other related Agreement or legal relationship with the Owner, in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

Donkcord is provided by the operator of this instance (the "Owner").

"Donkcord" refers to

this website, including its subdomains and any other website through which the Owner makes its Service available;
the Donkcord Discord application (the "bot") and the slash commands it registers in Discord;
channel widgets, submission forms, listening feeds and other pages the Service publishes for embedding or linking on third-party sites;
the Application Program Interfaces (API) and incoming webhooks;
the Service.

The following documents are incorporated by reference into these Terms:

Discord's Terms of Service and Community Guidelines, which apply to every interaction the Service has with Discord.

What the User should know at a glance

Usage of Donkcord and the Service is age-restricted: Users must meet Discord's minimum age requirement for their country, and in all cases be at least 13 years old.
The Service acts inside Discord servers on the instructions of the people those servers have granted access to. Server owners and administrators are responsible for those people.
The Service stores server configuration, moderation records and a rolling cache of message content in order to work. Details are in the section "Data handled by the Service".
Some provisions in these Terms may only apply to certain categories of Users. In particular, certain provisions may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all Users.
The Service is currently provided without charge. If paid Products are introduced, separate terms of sale will be published and incorporated here.

Content on Donkcord

Unless where otherwise specified or clearly recognizable, all content available on Donkcord is owned or provided by the Owner or its licensors.

The Owner undertakes its utmost effort to ensure that the content provided on Donkcord infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result. In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to report related complaints to the Owner.

Rights regarding content on Donkcord - All rights reserved

The Owner holds and reserves all intellectual property rights for any such content.

Users may not, therefore, use such content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on Donkcord, nor allow any third party to do so through the User or their device, even without the User's knowledge.

Where explicitly stated on Donkcord, the User may download, copy and/or share some content available through Donkcord for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented.

Any applicable statutory limitation or exception to copyright shall stay unaffected.

Content provided by Users

Messages, attachments, voice recordings, form entries and other material that Users post in Discord servers using the Service, or submit through the Service's widgets and forms, remain the property of the User who posted them. By posting such content in a server that uses the Service, the User grants the Owner a non-exclusive, worldwide licence to store, process, display and transmit it as needed to operate the features that server has enabled, for as long as those features retain it.

Users are solely responsible for content they post or relay through the Service and confirm that they hold the rights necessary to do so.

Access to external resources

Through Donkcord Users may have access to external resources provided by third parties, including Discord itself, sites that embed the Service's widgets, and outside APIs called by integrations. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties' terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use

Donkcord and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of Donkcord and/or the Service violates no applicable law, regulations or third-party rights.

Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests including denying Users access to Donkcord or the Service, removing the bot from a server, terminating contracts, reporting any misconduct performed through Donkcord or the Service to the competent authorities, such as judicial or administrative authorities, or to Discord, whenever Users are suspected to be in violation of any laws, regulations, third-party rights and/or these Terms, including, but not limited to, by engaging in any of the following activities:

Conduct restrictions

pretending to fulfill any possible condition or requirements for accessing Donkcord and/or using the Service, such as for instance being of the required age;
concealing their identity or stealing someone else's identity or pretending to be or represent a third party, if not allowed to do so by such third party, including through the display name or avatar used when posting through a channel widget;
manipulating identifiers to disguise or otherwise conceal the origin of their messages or of the content posted;
defaming, abusing, harassing, using threatening practices, threatening or violating the legal rights of others in any other way;
promoting activity that may endanger the User's life or the life of any other User or lead to physical harm. This includes but is not limited to suicide threats or instigations, intentional physical trauma, the use of illegal drugs, or excessive drinking. Under no circumstance is any User allowed to post any content promoting and/or encouraging and/or showing any self-destructive or violent behavior on Donkcord;
probing, scanning or testing the vulnerability of Donkcord, including the Service or any network connected to it, or breaching the security or authentication measures on Donkcord, including the sign-in flow, widget tokens, webhook tokens and stored credentials;
installing, embedding, uploading or otherwise incorporating any malware into or via Donkcord;
using Donkcord or the technical infrastructure in an abusive, excessive or otherwise inappropriate way (for example: for spamming purposes);
attempting to disrupt or tamper with the technical infrastructure in a manner that harms or places an undue burden on Donkcord or the Service;
using the Service to take moderation actions against members of a server the User is not authorised to moderate.

Excessive use of the Service

using a resource of Donkcord excessively in relation to other Users of Donkcord. In such cases, the Owner, at its sole discretion, additionally reserves the right to suspend the User's account, remove the bot from the affected server, or limit the related activity until the User reduces the excessive consumption.

Excessive use of the API, webhooks and widgets

sending abusive or excessively frequent requests to the Service via the API, incoming webhooks, channel widgets or submission forms. The Owner will determine what constitutes abuse or excessive usage and additionally reserves the right to temporarily or permanently suspend access to those features by the User or by the sites making the requests. In such cases, the Owner will make a reasonable attempt to alert the User prior to suspension.

Scraping

adopting any automated process to extract, harvest or scrape information, data and/or content from Donkcord and all the digital properties thereto related unless where explicitly allowed to do so by the Owner. Archive exports and widget feeds are provided for the use of the servers they belong to and may not be used to bulk-collect content from servers the User does not administer.

Content restrictions

disseminating or publishing content that is unlawful, obscene, illegitimate, libelous or inappropriate;
publishing any content that promotes, either directly or indirectly, hate, racism, discrimination, pornography, violence;
disseminating or publishing any content that is false or may create unjustified alarm;
using Donkcord to publish, disseminate or otherwise provide content protected by intellectual property laws, including but not limited to patent, trademark or copyright law, unlawfully and without the legitimate right-holder's consent;
using Donkcord to publish, disseminate or otherwise make available any other content which infringes on any third-party rights, including but not limited to state, military, trade or professional secrets and personal data;
publishing any content or carrying out any activity that disrupts, interrupts, harms, or otherwise violates the integrity of Donkcord or another User's experience or devices. Such activities include: spamming, distributing unauthorized advertisements, phishing, defrauding others, spreading malware or viruses etc.;
using channel widgets, submission forms, webhooks or integrations to relay into Discord any content that would be prohibited if posted there directly.

User protection

misappropriating any account in use by another User;
harvesting or collecting any personally identifying information of other Users including but not limited to their Discord user IDs, email addresses or contact information, by circumventing the privacy settings of other Users' accounts on Donkcord or Discord or by any other means;
using any information relating to other Users, including personal or contact data, moderation records or archived messages, for purposes other than those Donkcord is intended for.

Data handled by the Service

To provide its features, the Service processes messages, member information and other activity in servers the bot has been added to. Depending on how a server is configured this can include:

the User's Discord user ID, username, avatar, server list and membership details, received through Discord sign-in and used to identify the User and check what they may do in each server;
a rolling cache of recent message content so that edits and deletions can be shown in the audit log;
records of moderation actions, infractions and audit events;
ticket, submission and custom reaction data;
voice messages left in voicemail channels;
channel archives, which are held only briefly for download and then deleted;
configuration for channel widgets and integrations, credentials the User chooses to store for outside APIs, and records of messages sent through widgets.

Server administrators control retention limits for logs and can delete records from the panel. Users may ask a server's administrators to remove data about them.

The Owner does not sell personal data and does not use it for advertising.

Liability and indemnification

Unless otherwise explicitly stated or agreed with Users, the Owner's liability for damages in connection with the execution of the Agreement shall be excluded, limited and/or reduced to the maximum extent permitted by applicable law.

Australian Users

Limitation of liability

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar state and territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms, is limited, at the Owner's sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

US Users

Disclaimer of Warranties

Donkcord is provided strictly on an "as is" and "as available" basis. Use of the Service is at Users' own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties, whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users' requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; that automated moderation will catch or correctly handle any particular content; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at Users' own risk and Users shall be solely responsible for any damage to Users' computer system or mobile device or loss of data that results from such download or Users' use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with Users' web browser, mobile device, and/or operating system. The Owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

Limitations of liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for:

any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
any errors, mistakes, or inaccuracies of content;
any moderation action taken, or not taken, by the Service on the instructions of a User or an automated rule;
personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
any unauthorized access to or use of the Owner's secure servers and/or any and all personal information stored therein;
any interruption or cessation of transmission to or from the Service;
any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
the defamatory, offensive, or illegal conduct of any User or third party.

In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the User has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to the User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification

The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from

User's use of and access to the Service, including any data or content transmitted or received by User;
User's violation of these Terms, including, but not limited to, User's breach of any of the representations and warranties set forth in these Terms;
User's violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
User's violation of any statutory law, rule, or regulation;
any content that is submitted from User's account, or through a widget, form or webhook the User controls, including third party access with User's Discord account or a token the User was issued, including, but not limited to, misleading, false, or inaccurate information;
User's willful misconduct; or
statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

Common provisions

No Waiver

The Owner's failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw personal data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law.

Additionally, the Service might not be available due to reasons outside the Owner's reasonable control, such as "force majeure" events (infrastructural breakdowns or blackouts etc.), or due to outages or changes at Discord or at outside APIs the Service depends on.

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of Donkcord and of its Service without the Owner's express prior written permission, granted either directly or through a legitimate reselling program.

Privacy policy

To learn more about the use of their personal data, Users may refer to the section "Data handled by the Service" above and to the privacy policy.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to Donkcord are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks, nominal or figurative, and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with Donkcord are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property. Discord and related marks are the property of Discord Inc.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User from the date communicated to Users onwards.

The continued use of the Service will signify the User's acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

If legally required, the Owner will notify Users in advance of when the modified Terms will take effect.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User's legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

US Users

Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

EU Users

Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.

In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

Governing law

These Terms are governed by the law of the place where the Owner is based, without regard to conflict of laws principles.

Prevalence of national law

However, regardless of the above, if the law of the country that the User is located in provides for higher applicable consumer protection standards, such higher standards shall prevail.

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based.

Exception for Consumers in Europe

The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in the United Kingdom, Switzerland, Norway or Iceland.

Dispute resolution

Amicable dispute resolution

Users may bring any disputes to the Owner who will try to resolve them amicably.

While Users' right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of Donkcord or the Service, Users are kindly asked to raise the matter with the Owner first.

The User may submit the complaint including a brief description and, if applicable, the details of the related server or account.

The Owner will process the complaint without undue delay and within 21 days of receiving it.

Definitions and legal references

Donkcord (or this Application): The property that enables the provision of the Service.
Agreement: Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Business User: Any User that does not qualify as a Consumer.
Consumer: Consumer is any User qualifying as such under applicable law.
European (or Europe): Applies where a User, regardless of nationality, is in the EU.
Owner (or We): Indicates the natural person(s) or legal entity that provides Donkcord and/or the Service to Users.
Server: A Discord guild to which the bot has been added.
Service: The service provided by Donkcord as described in these Terms and on Donkcord.
Terms: All provisions applicable to the use of Donkcord and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.
United Kingdom (or UK): Applies where a User, regardless of nationality, is in the United Kingdom.
User (or You): Indicates any natural person or legal entity using Donkcord.